Dealing With Difficult People

Dealing With Difficult People

Do you find it challenging to work and relate to certain people?

Does it seem that undesirable behaviors surface when certain
events occur?

Even the most troublesome people can become more manageable when you understand what causes undesirable behaviors. In Dealing With Difficult People, we will discover ways to approach the difficult people in your own life in ways that seem to make them transform before your eyes.

What You’ll Learn:

	How to understand and predict behavior patterns How to apply interpersonal techniques that help prevent us from 'triggering' negative responses in certain people How to identify strategies to establish good working relationships with frustrating individuals
This course makes it possible for you to begin today to become the best leader, and the best person, you can possibly be!

This Course Includes:

Three (3) On-Demand Presentations
	What Causes People to be Difficult Preventing Difficulties Changing Difficult Behaviors
PowerPoint slides you can use as a handout
Seven (7) Hands-on Learning Opportunities
	Describing Difficult People Identifying Difficult People in Your Life The Belief Window Encouraging Positive Behavior Three Drivers Trustworthy Person One Significant Change
Determining What You've Learned
	Optional Self-Evaluation
Documentation
	Downloadable Certificate of Completion
NOTE: If you want to have the actual PowerPoint slides to show others in your organization, you can get them for an additional cost. Contact Deborah for terms and conditions.
Who Should Take This Course?
Designed for participants at any employee or leadership level. This course develops basic skills understanding what causes difficult interpersonal relationships, how we sometimes create the difficulty ourselves by our own behaviors or environments, and how our approach and responses are the key to real change. Courses are provided by a link to the resource page containing all recorded presentations, handouts and resources. From this resource page, you can:
	Download all resources to your hard drive Create your own CD for the course View multiple times within your organization, on your time schedule, with no travel costs.

BONUS! Purchase just ONCE and use this training for ALL staff! (there is no per-person cost - you can train 1, 10, 100 or even 1000 staff members for this one low purchase price).

Price: $197.00

To purchase "Dealing With Difficult People " using a purchase order, click here

(Please note that you need to send or fax in BOTH the Purchase Order Request Form AND your Purchase Order so all information is included for order processing.)

As noted above, you will receive:
	3 recorded modules PowerPoint slides Handouts Hands-on learning opportunities Self-Evaluation Certificate of Completion

Free Leadership Tips

Get Teresa's Weekly Ezine "Providing Solutions to Leadership Challenges"

For signing up you'll receive:

Personality Patch Profile

Information on my Leadership Bootcamp & Beyond training program

and my special report:

"The 3 Critical Mistakes New Leaders Make - And How To Avoid Them"

* We will NEVER share, rent or sell your information to any other organization.

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What Others Are Saying

"Learning about the four personality types has been both an enjoyable experience and useful to me, particularly with regard to my relationships with several friends and family members. I could talk for hours with Teresa about the various personality types and how they affect our attitudes, behaviors, etc.!"
~ Laura Duncan

"Learning about my personality and the personalities of my co-workers has given me a new understanding of work place dynamics and how to function as a team by concentrating on each other's strengths."
~ Denise Henry

"It's been great fun to learn about the personalities. My personal relationships have been positively affected as a result, and I understand myself better, too"
~ Jeannie Housewright

"The gained knowledge and wisdom has allowed me to daily utilize as well as transform my attitude, cognition, spirituality and communication skills. I'm forever grateful God allowed our pathways to cross."
~ Rachel Taylor

"My marriage has improved dramatically because I think we are now meeting each other's needs in ways we never knew before.""
~Sue Roberts